UPDATES:  February 8, 2010

IHPM's Conference Agenda is updated weekly with FEATURES and additions or requested changes in speaker information.

Managing, Marketing and Measuring

the Value of Health & Productivity

IHPM’s 10th Annual International Health & Productivity Conference
March 29-31, 2010

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Hyatt Regency Grand Cypress

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Platinum Plus Sponsor

Platinum Health Sponsor                Gold Health Sponsor

                                 Gold Sponsor                      Gold Sponsor

                                   Value-Based Health Award

Corporate HPM Award Gold Sponsor

                    Silver Sponsor                                   Silver Sponsor

Featured Topic Updates:  Amway and Unilever

Amway:  Improving and Measuring the Health of a Corporate Culture

Tom Boehr, Optimal You Manager, Amway Corporation

Joseph Leutzinger, PhD, Principal, Health Improvement Solutions

Ongoing measurement of results is key to sustaining any health improvement initiative – and also is necessary for getting an integrated health management program started.   Determining the portion of a company’s total health-related costs resulting from unhealthy lifestyle and health- related productivity loss is critical to program evaluation and justification.

Other measures, however, are just as important but often neglected or even ignored – such as leadership behavior and cultural variables like organizational norms, values, beliefs and attitudes related to workplace health behaviors.  Joseph Leutzinger, PhD will discuss methods for measuring leadership support, workplace health culture and associated variables such as safety and health; then Tom Boehr of Amway Corporation will present a case study using some of these measurement strategies. 

Amway is a global leader in the direct-selling industry, with a long-term vision of helping people live better lives. In 2009, the company celebrated 50 years in this business, with year-end sales of $8.3 billion driven from the U.S. and 58 global affiliates.  Amway has almost five million distributors worldwide, more than 15,000 employees and 450-plus high quality products. 

In 2005, Amway recognized that it needed to include its own employees in its commitment to helping distributors achieve optimal health through products, facilities and programs.  Optimal You, thus, was born – its mission to strengthen the physical and emotional wellbeing of employees and their families, and its vision to be a leader in corporate employee wellness programming.

Now entering the fifth year of delivering wellness programming to its workforce, Amway has successfully advanced that mission and vision for Optimal You.  The next phase in this successful evolution of wellness will be to improve the health of the company’s culture, and balance its commitment to wellness with the company’s global growth objectives.

Presenteeism:  Demonstrating the Link

Between Health and Performance at Unilever

Dean Patterson, Health & Productivity Manager

Under the leadership of its Global Head of Corporate Occupational Medicine, Dr. John Cooper, international giant Unilever has been building a health and productivity management strategy since 2002 for which the company was first recognized by IHPM at its London conference in 2003, and Dr. Cooper was presented an International Leadership Award at IHPM’s Annual Conference in Scottsdale in 2005.

Last year in Orlando, Dr. Cooper and Dean Patterson, the company’s Health & Productivity Manager, shared HPM evidence from Unilever locations around the world, drawing on its outstanding global data.  On Wednesday morning, March 31, Dean Patterson returns to present new findings from the Unilever Lamplighter Program, which demonstrate a significant link between health improvement as measured by the occupational medical staff and improved employee engagement and performance – measured by the human resources staff – for a sample of non-manufacturing employees. 

Health and productivity measurement is more easily done for manufacturing workers, for whom absence from a production facility can be documented, than it is for non-manufacturing workers who suffer much more from “presenteeism” – or impaired functionality at work resulting in reduced productivity on the job.  This Unilever study – which will be replicated for a much larger sample of employees – provides yet further validation of the significance of presenteeism for these service and “knowledge” workers.

The Caregiver Burden

Brent Pawlecki, MD, Corporate Medical Director for Pitney Bowes

Debra Lerner, PhD, Senior Scientist from Tufts Medical Center

IHPM was early in calling attention to the "iceberg" issue of the caregiver burden - the impact on the overall health and performance of an aging work force of caregiving responsibilities for parents, spouses and children with serious health problems. 

This issue was featured at an IHPM conference and in Health & Productivity Management magazine several years ago; now the newest and most compelling example of employer attention to the burden on working caregivers is featured at this year's 10th Annual Conference.

Pitney Bowes - already a recognized corporate leader in the value-based benefits arena, now shows its leadership on this growing health and productivity issue by partnering with Tufts Medical Center to adapt the leading tool in health and productivity measurement - the Work Limitations Questionnaire (WLQ) - to gauge the productivity impact on working caregivers.

In particular, Pitney Bowes is using the "Caregiver-WLQ" to measure the positive impact of its programs in addressing the burden of caregiving on employees dealing with end-of-life issues in their families, this session presents the company's programs and shares initial findings concerning their impact on the productivity of employees with caregiving responsibilities.

Value-Based Health (VBH)

IHPM's Value-Based Health (VBH) Initiative has been advancing the understanding and implementation of value-based health plans and programs in Corporate America. IHPM has developed a "checklist" of value-based criteria used to recognize leaders in VBH through an Awards program, published a series of articles in Health & Productivity Management magazine, produced a two-year series of webinars featuring the best value health examples, and built a movement of employer, health plan, and consultant leaders which continues to grow.

At this year's conference there will be Three VBH Features:

1. A plenary session co-chaired by Steve Priddy, leader of VBH for IHPM and former HR VP for FedEx, and Randy Abbott, Practice Leader for Towers Watson - examining the "Meaning of Value" in an hour-long panel discussion with four prior VBH Award-winners: Tami Graham, Global Benefits Design Director for Intel; Sandra Morris, Sr. Manager of Benefits Design at Procter & Gamble; Sharon Hodson, Health & Productivity Manager at John Deere; and Ed Pezalla, MD, National Medical Director for Aetna Pharmacy Management;
2. Third Annual VBH Awards, (sponsored by sanofi-aventis) presented by Steve Priddy and Jack Bastable, National Practice Leader for CBIZ
3. A Pre-conference Academy on Value-Based Health (see below).

 

• California Association of Physician Groups (CAPG)

IHPM has been working behind the scenes to realize a long time desire to bring employers - the purchasers of care - together with physicians - the deliverers of care - to improve outcomes for employees as well as the value for employers - and reward physicians for doing so.

We now have discovered in the CAPG the ideal partner in the medical provider world to start making this happen. CAPG member groups provide care to 18 million Californians, and constitute the most significant physician presence in any private health care marketplace in the U. S.

In a session facilitated by Ray Fabius, MD, Chief Medical Officer of Thomson Reuters and himself a long-time advocate of bringing health care directly to the employer site, CAPG, IHPM, and two employers discuss the exciting potential for working together to bring greater value to all parties - improving health and reducing the total workplace burden of illness.

• Organizational Culture: Improving the Total Health and Performance of the Work Force

The importance of organizational culture in improving the total health and performance of the work force cannot be over estimated. The outcomes of all health and productivity initiatives are much better in a supportive "culture of health". Joseph Leutzinger, PhD, Principal of Health Improvement Solutions and President of IHPM's Academy for Health and Productivity Management (AHPM) and Tom Boehr, Optimal You Manager of Amway Corporation talk about how to improve the health of a company's culture, and measure that improvement - and tie it to better employee health and performance.

• Improvements in Employees' Health = Improvements in Employees' Productivity

Unilever, under the direction of its Global Head of Occupational Medicine, Dr. John Cooper in London, is one of the true international leaders in health and productivity management, for which it has previously received a Corporate HPM Award  and Dr. Cooper a personal leadership award.  Dean Patterson, Health & Productivity Manager, reports on the company’s latest HPM research – a study combining Human Resource department measures of performance by a sample of non-manufacturing employees with assessments of their health status by Occupational Health professionals.   Data analysis by an academic expert from Lancaster University showed a clear correlation between employee health and performance, which improved with improvements in their health - the latest in a series of pioneering studies at global HPM leader Unilever.

• Health Care “Reform” and Health & Productivity - featured at the Annual Public Policy Dinner sponsored by Pfizer

Washington-based Grace-Marie Turner, President of the Galen Institute and a nationally recognized expert on Health Policy  returns to the IHPM platform to give conference attendees a look back at the history and ahead at the implications of healthcare “reform” legislation.

• Use of Technology to Advance Health & Productivity Management (HPM)

mHealth Alliance (Mobile Health Alliance) sponsored by the United Nations, Vodafone and Rockefeller Foundations is working to use the paradigm changing technology of mobile phones to increase consumer engagement in health improvement and disease management globally .

Healthy World employs the “frontier” technology of virtual Avatars to draw people into health improvement activities in a compelling new way.

• Learning from the Leaders in HPM

Dow Chemical and Intel are recognized world leaders in implementing health and productivity management strategies in their operations around the world, providing examples of how to do this in markedly different countries and cultures around the world. (Dow and Intel are leading a new IHPM multi-employer measurement initiative in China.)

Manatee County, Florida provides an outstanding example of integrating health and productivity management programs at the local level and extending their reach in to the larger community.  This award-winning public employer is featured in the pre-conference Academy as well, and in the recent issue of Health & Productivity Management magazine.

Pitney Bowes (PB) needs no introduction to the practitioners of value-based benefit design but the company also is providing leadership in the arena of health and productivity measurement.  Working with Tufts University Medical Center Program on Health, Work and Productivity, PB is pushing the boundaries of measurement to look at the impact of family illness on the productivity of working caregivers.

10th Annual Corporate Health & Productivity Management Award Winners - sponsored by Aetna

Presented by Joe Leutzinger, PhD, Chair of the CHPM Award Judges' Panel

• Looking More Closely at Value-Based Health

At the pre-conference Academy attendees will get an executive summary of value-based health initiatives among large employers from Randy Abbott, Practice Leader at Towers Watson (formerly Watson Wyatt Worldwide) and small and medium sized employers from Jack Bastable, National Practice Leader at CBIZ.

IHPM’s Value-Based Health Initiative (VBH) will engage award winning employer s - John Deere, Intel and Procter & Gamble – and Health Plan, Aetna, in a facilitated panel discussion on the meaning of “value” in health benefit and program design, moderated by Steve Priddy.

2010 VBH Award winners will be recognized - sponsored by sanofi-aventis

• Providing Value-added Disease Prevention & Management through IHPM’s Workplace Centers

IHPM’s new WorkPlace Center for Respiratory Health takes dead aim at the impending global epidemic of Chronic Obstructive Pulmonary Disease (COPD) resulting from generations of smokers.  Employer case studies focus on improved management (Navistar International) of this leading cause of workplace productivity loss (CSX Railroad), and prevention of COPD through smoking cessation programs.

IHPM’s WorkPlace Center for Behavioral Health seeks to integrate management of clinically diagnosed disorders such as depression and anxiety with related health issues like sleep disorders and eating disorders to increase the impact on mental health and productivity.  These sessions will focus on depression and obesity. (details TBA)

IHPM’s WorkPlace Center for Metabolic Health continues to integrate the management of cardio-vascular and metabolic risk factors to reduce the prevalence and workplace impact of  metabolic syndrome and its ultimate manifestations of health attack, stroke and chronic kidney disease (CKD).  Case study of using outcomes from metabolic health improvement programs to drive value-based health plan design will feature Scott Pritchard, Integrated Employee Health & Productivity from the State of Washington Health Care Authority.

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AGENDA

Monday March 29th 8:00am - noon - sponsored by sanofi-aventis

Pre-Conference Academy on Value-Based Health,  chaired by Steve Priddy, Director of IHPM’s Value-Based Health (VBH) initiative. The Academy will open with an Executive Summary of the Status of Value-Based Health by Randy Abbott, Practice Leader at Towers Watson (formerly Watson Wyatt Worldwide), for large employers and by Jack Bastable, Practice Leader at CBIZ, for small employers.  Next will be sessions on value-based health for three critical chronic diseases that account for a huge share of employers’ total workplace burden of illness – Depression, Diabetes,  and Chronic Obstructive Pulmonary Disease (COPD).  The Academy will conclude with a presentation of an award-winning integrated value-based health management strategy by a public employer – Manatee County, Florida.

General Session and Conference Kick Off

Monday March 29th 1:00 -5:30pm

1. HPM  as a Global Business Strategy– Cathy Baase, MD, Global Director of Health for Dow Chemical and Tami Graham, Global Benefits Design Director for Intel.  Two of the acknowledged international leaders in managing health as human capital talk about how they built their integrated strategies and how they implement them worldwide.
2. Measurement: Digging Deeper and Reaching Wider to Make the Case for HPM, with Debra Lerner, PhD, Senior Scientist from Tufts Medical Center and Brent Pawlecki, MD, Corporate Medical Director for Pitney Bowes:
• measuring the impact of caregiving on workplace productivity
3. 10th Annual Corporate Health and Productivity Management Awards - sponsored by Aetna Inc. and presented by Joe Leutzinger, PhD, President of IHPM’s Academy
4. Understanding Your "Customer":  Using Consumer Marketing Strategies to Engage Employees in Health and Wellness Programs, featuring Steve Cook (former Sr. Executive with P&G, Coca-Cola and former Chief Marketing Officer for Samsung Electronics, North America) and Bob Isherwood (former Worldwide Chief Creative Officer for Saatchi & Saatchi, recipient of the Clio Lifetime Achievement Award and an inductee into the Clio Hall of Fame), Principals from i.e. healthcare innovating engagement in health and healthcare
5. Improving Health in the Workplace: Incentives and Results (Leading National Employer - TBA).

Tuesday Morning March 30th 8:00am – 12:00pm

1. Technologies to Bring Greater Value to Health Management, featuring  mHealth (Mobile Health Alliance) and Healthy World 
2. The Meaning of “Value” – Multistakeholder (Employer and Health Plan) Panel Discussion co-chaired by Steve Priddy, leader of IHPM’s Value-Based Health Initiative (VBH) and Randy Abbott, Practice Leader at Towers Watson -- featuring VBH award winners Intel (Tami Graham, Global Benefits Design Director), Procter & Gamble (Sandra Morris, Sr. Manager, Benefits Design), John Deere (Sharon Hodson, Health & Productivity Manager), and Aetna (Ed Pezalla, MD, National Medical Director for Aetna Pharmacy)
3. 3rd Annual Value-Based Health Awards presented by Steve Priddy and Jack Bastable of VBH and sponsored by sanofi-aventis
4. Manatee County, Florida – Value-Based Health Management that Reaches the Community, presented by Bob Goodman and Kim Stroud
5. Employers as Catalysts for Accountable Care Systems: A Supply Chain Model for Population Health Management – The panel session will feature:  Peter Roberts, President of Roberts Health Systems,  Dale Andringa, MD, Medical Director of Vermeer Manufacturing Company,  and James Levett, MD,  Medical Director of Physicians Clinic of Iowa and President of the Cedar Rapids Health Care Alliance. 

Tuesday Afternoon, March 30th 1:00-5:00pm

1. Launch of IHPM's Workplace Center for Respiratory Health
• COPD:  The Next Epidemic for Employers - Rick Nevins, MD, Chief Clinical Officer, IHPM and David Armstrong, Ph.D., Health Economics & Outcomes Research, Boehringer Ingelheim  
• Economic Burden of COPD on Employers; William Bunn, MD, VP for Health, Safety & Productivity, Navistar International
• Smoking Cessation - Doorway to Respiratory Health - Ken Glover, Director of Health & Wellness & Ergonomics, CSX
• Update on Pay for Performance initiatives for COPD - Linda K. Shelton, LKS Consulting
2. Workplace Center for Behavioral Health, co-chaired by Richard C. Bedrosian, PhD, Director of Behavioral Health, HealthMedia and Ed Jones, PhD, Executive Vice President, ValueOptions (program tba)
3. Workplace Center for Metabolic Health
• Washington State's Healthy Worksite Initiative, Scott Pritchard, Director of Integrated Employee Health & Productivity - Using the Outcomes from a Metabolic Health Improvement Program to Drive Value-Based Health Design Systemwide
• Chronic Kidney Disease (CKD): Breakdown of Metabolic Health, Anisha Pirani, RPh, American Regent

Tuesday Evening, March 30th 7:00pm

Tuesday evening features the Annual Public Policy Dinner (sponsored by Pfizer) with the return of a health policy “star” from the 2008 Annual Conference, Grace-Marie Turner, President of the Galen Institute, who will speak on Health Reform: Looking Back and Ahead.

Wednesday, March 31st 8:00am – 12:00pm

1. The “Two Pens:” Engaging Physicians with Employers,  a panel discussion chaired by Ray Fabius, MD, Chief Medical Officer of Thomson Reuters, and featuring the California Association of Physician Groups (CAPG) and employers TBA
2. Coaching – New Path to Better Health - Victor Strecher, PhD, Founder & Chief Vision Officer, HealthMedia
3. Improving and Measuring the Value of a Healthy Corporate Culture at Amway; Tom Boehr, Optimal You Manager, Amway Corporation and Joseph Leutzinger, PhD, Principal, Health Improvement Solutions and President of IHPM's Academy for Health and Productivity Management (AHPM).
4. Correlating Employee Health and Performance: New Evidence from Global HPM Leader Unilever working with Lancaster University in England, presented by Dean Patterson, Health & Productivity Manager, Unilever.
5. Designing, Implementing and Evaluating Employer-Based Health Intervention Programs, presented by Grant Skrepnek, PhD, from the University of Arizona College of Pharmacy
6. Legal Threat to Health and Productivity Management:  The Unintended Consequences of GINA (Genetic Information Nondiscrimination Act) - Randy Abbott, Towers Watson (formerly of Watson Wyatt Worldwide)

Please email bonnie.jean@ihpm.org for more information or to register.

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